Email/Chat/Voice Support

Email Support Services
Responding to emails received is crucial for any business, especially these days where email has become a major communication medium. Large organizations receive loads of emails daily and responding to each one of them becomes a tedious process for them and so such companies started to outsource their Email support to BPO companies.

Chat Support Services
It’s becoming inevitable to address queries of online customers as businesses are inclining towards online mode. Chat support creates opportunity to answer customer’s questions instantly while they are browsing, facilitate their online experience for smoother navigation and grab them from dropping out. The chats can be either solving a product or service related query or request for a call back or selling a product or service. We offer Chat support service to handle such process.

Voice Support Services
There are numerous advantages of offering your customers with voice support services. Especially when it is related to technical support, sales support or customer care. It helps to bring a strong bond between your end user and your business. It is been observed that the voice support has remarkably been a key reason for success in up-selling products. These services comes with a price, but at Decorence, it is just one of an economic service you can pick up to get started. We have highly trained and experienced voice support executives who are specially trained with series of verbiages and scripts that entertains the need for a business.